Terms of a MailFai address

MailFai is run by Tizfai Technologies AB (org. no. 559284-7379), Sweden. These terms apply when you make an @mailfai.com address, and to any plan you buy for it.

Your address

You must be at least 13 years old. The address is yours to use, and you answer for what is sent from it. Give a recovery email you really have, and keep your password to yourself.

What is free

100 MB of storage, without a subscription. You can send up to 10 messages an hour on the first day and 50 an hour after that. A full mailbox cannot take new mail: it goes back to the sender until you make room.

What is not allowed

Spam, phishing, malware, harassment, pretending to be someone else, and anything else against the law. An address that does this can be limited or closed without warning, because it harms everyone on the same mail server.

Addresses nobody uses

A free address nobody has signed in to for 12 months is deleted with all its mail. MailFai writes to your recovery email a month before; signing in once is enough to keep it. Addresses with a plan are not affected.

Deleting your address

You can delete it at any time: Settings → Accounts → Delete my MailFai data. It stops at once and is deleted with all its mail after 14 days; a new password before then brings it back. A released name cannot be taken by anyone for a year. More about deleting.

Plans

More storage is a paid plan, with its price shown before you pay. It renews every month or year until you cancel. Stripe takes the payment.

• Changing your mind: if you cancel within 14 days of starting, the plan ends at once and you get all your money back, without having to say why.
• Cancelling later: the plan runs to the end of the period you have paid for, without a refund.
• When a plan ends, the address has 100 MB again. Nothing is deleted, but with more than that in it, new mail cannot arrive until you make room.
• A new price is announced by mail at least 30 days before it applies to you, and you can cancel before that.

The service

Tizfai works to keep MailFai running and your mail safe, with backups of the mail server, but cannot promise that it never stops. Keep your own copy of mail you cannot lose: Settings → Export gives you one. Tizfai answers for damage only as far as Swedish law requires.

Your data

The privacy policy says what MailFai keeps and why.

Changes, law and questions

When these terms change, MailFai writes to you at least 30 days before. Swedish law applies. If we cannot agree, you can turn to Allmänna reklamationsnämnden (arn.se) or a Swedish court. Questions: kamal@tizfai.com.